I recently took my glasses to a local optomatrist that has a chain of locations in our area. I did not buy my glasses there, but I was hoping they could help me fix the lens that had popped out of the frame. The woman at the office was very nice and tried for several minutes to repair the glasses, but was ultimately unable to do so. She kindly offered to send the glasses to their lab at another location, and let me know this would be a complimentary service. They would call me a few days later and I could pick them up. I was so pleased with this store's service, and left with a good feeling about leaving my glasses in their care.
>>>>
Fast Forward to "
A few days later"
No response from the optomitrist. I decide to give them a few days as I was quite busy that week anyway.
>>>
Fast Forward to
10 days after dropping off the glasses
No response from the optomitrist. I called the office, was put on hold, my number was taken and I was assured someone would return my call in a few minutes. I know they are a busy location, so I was not alarmed.
>>>
Fast Forward to
14 days after dropping off the glasses
I have not received a call back, and I have not received any information as to why my glasses are missing. A return call to the optomitrist results in my number being taken again and another assurance that someone will call me back in a few minutes. I wait several hours, and then call them again. I am beginning to think that my $600 glasses have been lost! This time I am told that my glasses were shipped to the wrong store, and that they will be shipped to the correct store in a few days. The office will call me when they arrive. I am hoping that this really is the case. Unfortunately, after this poor experience, I am unlikely to ever use this store again.
I never really paid too much attention to customer service before I began working for Bradford Scott Medical. Now I feel like I pay more attention to the service I receive than I do to the product I am purchasing!
Bradford Scott has best in the business customer service. We always call our clients within 29 minutes of receiving their call during business hours. We do our best to update clients on open issues every two days, but more often than not we can solve the problem the same day. If you want your Medical Billing Software and EMR vendor to take great care of you and give you awesome customer service, contact
Bradford Scott Medical today!
Bradford-scott Data Corporation is the midwest's largest Practice Managment and EHR vendor and is proud to offer Intergy by Sage as our EHR and practice managment solution. Bradford-Scott proudly serves the greater five state area of Illinois, Indiana, Ohio, Michigan and Kentucky with practice management and EHR/EMR software. Some larger recent Intergy clients in Illinois include the following:
- Sage North America today announced that Danville Polyclinic, Ltd., the largest comprehensive multi-specialty clinic in Danville, Ill., has chosen Sage Intergy EHR for its electronic documentation needs across 40 providers.
Danville Polyclinic, which services as many as 1,000 patient encounters a day, was searching for the following:
- Looking to employ an electronic health record (EHR) solution that would improve coding accuracy and reportability
- They also wanted to streamline workflow processes, ultimately enabling the clinic to enhance the quality of care for its patients.
- Implementation of Sage Intergy EHR throughout the practice will be complete in May 2010, per Sage.
Sandy Knauer director of Information services states, "We've been very impressed with Sage throughout our history using Sage Intergy Practice Management and Sage Practice Analytics," ... "When we made the decision to roll out an electronic health records system, Sage was the obvious choice; not only from an integration perspective but also for Intergy's ease-of-use and robust features." So if you are a medical provider in Illinois searching for an EHR or practice managment solution why not contact Bradford-Scott about EMR adoption, BSDC will be happy to assist you with your Illinois EMR and practice management needs. For more information please feel free to visit our website WWW.bradfordscott.com or call Monica to schedule a demo at (317) 713-2065 or (800)963-2732.
Look around your office and notice all the stacks of paper everywhere. With an integrated EMR system all the stacks of paper can be eliminated through document imaging. Most EMR vendors will discuss converting your paper chart into an electronic chart. However they do not focus on all the other paper documents in the office. Each Medical office receives, radiology reports, discharge letters, referral letters, lab results, and many other items daily in a paper format.
Bradford-Scott Data Corp has an EMR product that can convert all your paper into electronic files no matter how they get to your office. There are many items that come into the office through fax. With a faxing solution these items can be directly imported into the system and sent to the doctor for review and stored in the patient chart.
Another way to cut out the paper is to receive your Radiology reports, Ultrasounds, hospital reports, and an other paper documentation on an cd and then import them into the system using the imaging feature in your EMR system.
Your Medical Office can even go a step further and scan in all their EOB's into an electronic file cabinet. So can staff information, patient education, and doctors registration. Security settings within the EMR system can be set to only all certain people to see certain types of documents.
The opportunities to eliminate paper in your office are endless. You will not only make it easier to find the medical records you are looking for, but also help environment by cutting back on the use of paper. Electronic Medical Records Systems make it easy to organize your office.
Bradford-Scott Data Corporation, a premier Indiana Electronic Medical Records (EMR) vendor is proud to announce a state-of-the-art Remote Monitor System (RMS) for its Intergy Enterprise Medical Software clients. With RMS, a doctor's office now has peace-of-mind knowing that their Electronic Medical Records (EMR) and Practice Management (PM) systems are running error-free, all-the-time.
Unlike most other Enterprise Medical Software products, Bradford-Scott's Sage Intergy Enterprise Medical Software solution provides real-time remote system monitoring with the built-in Remote Monitor System (RMS).
With RMS, not only does Bradford-Scott monitor each of their client's medical billing systems, proactively looking for critical errors that could lead to unnecessary system downtime, but also they provide continuous software updates, ensuring that their clients always have the latest, most advanced medical billing software available.
To find out more about this sophisticated Indiana EMR solution, call Mike Bessignano at
Bradford-Scott Data Corporation at 317-713-2065 for an EMR Demo.
It's a historic week for EHR adoption! On Tuesday, July 13, 2010, the final regulations for EHR meaningful use were released. The original 25 proposed objectives have been broken down into 15 core objectives and 10 menu objectives. To display meaningful use of EMR adoption and qualify for CMS incentive money, practices must meet all 15 core objectives, and choose from the 10 menu objectives. (
source: www.hitechanswers.net)To encourage more participation, required benchmarks have been relaxed for stage one compliance. This means that once you implement electronic health records, you can qualify for incentive money even more quickly.
Bradford-Scott Data Corporation is your local vendor for Indiana EMR, Ohio EMR, Illinois EMR, Kentucky EMR, and Michigan EMR. To see a
Sage Intergy EHR demo or to find out more information, click on the links above or call us at 317-713-2065.
Cheers,
Mike
My husband & I celebrated our 1 year wedding anniversary last Sunday! We have never been happier, and are truly excited to see what life holds for us! Thankfully the last year has had far more ups than downs, but it was great to know that my husband was there for me through it all.
Here at
Bradford-Scott Medical we have a great relationship with our clients too. We are always just a phone call away for technical support on all of our great products. Our
Medical Software Consultants will do everything in our power to fix any problems that arise, and keep your office running smoothly. Unlike some other software vendors though, Bradford-Scott is also available to our clients even when things are going great. We offer unlimited training on our products and do our best to help you wring out all of the benefits of our Practice Management Software and Electronic Health Records. On top of that, we enjoy our work, and it comes through in our customer service. In 2009 our clients rated us a 9.52 out of 10 on our Customer Satisfaction Survey! Our newest products Intergy by Sage and Intergy EHR are outstanding integrated solutions. Contact
Bradford-Scott Data Corporation to see how we can help make your practice successful!
Indianapolis hospitals are going after specialists like crazy.
Cardiologists and
orthopedic surgeons never even considered becoming an employee of the hospital 5 years ago. Today they are lining up at the door of the hospitals and taking the payouts to assure their financial security is going to be there in the next 2-5 years. With all the government reductions with Medicare and Medicaid, these specialists continue to take huge pay cuts. They are scared to death to see what the future holds and are more than willing to what was once thought to never happen, sell out to the hospitals!
We're hiring!
Now is a very lucrative and exciting time for MEDICAL SOFTWARE SALES!
With 20 billion dollars in stimulus money, the entire medical industry is in a foot race to convert their offices to Electronic Health Records (EHR) and become paperless. Bradford-Scott Data Corporation is one of the Midwest’s largest Healthcare IT companies that specialize in selling and servicing these products!
Bradford-Scott has a rich history with 27 years experience of selling Medical Software Systems. Our customers recently ranked us at 9.52 on a scale of 10 for customer satisfaction!
We are looking for a Software Sales Consultant to join our Sales Team and work remotely within the Ohio territory.
For more information, or to apply for this position, click here.
Tomorrow I'm headed to the Queen City, Cincinnati. I'm taking the kids to an outdoor rock concert during which it should be a comfortable 95 degrees (with a 103 degree heat index). I haven't decided whether I'm staying to watch the screaming 'tweens or heading over to watch the thoroughbreds at River Downs.
Speaking of Ohio, it is the state in which we have the highest adoption rate of electronic medical records. Of our four Intergy by Sage practice management clients, 100% of them are either live with or headed toward EMR adoption! Our Ohio EMR clients aren't messing around. In fact, our first Intergy EHR client was from Ohio and they have been using OB GYN EMR for quite some time.
Ohio is leading the charge, but Bradford-Scott Data Corporation also implements Illinois EMR, Kentucky EMR, Michigan EMR, and Indiana EMR. If you're in one of those states, we want to be your EHR vendor. To learn more information about Intergy by Sage and Sage Intergy EHR, click on the links. Or give us a ring at 317-713-2065.
Cheers,
Mike
It's May in Indy and this weekend the track opens in preparation for the Indianapolis 500. Drivers will qualify for pole position and their spot in the lineup over the next two weekends. The excitement builds the rest of the month until the race!
Are you in the race for electronic medical records (EMR)?
Have you begun your search?
Considered what you need from an electronic medical record system to aid you in your practice?
What criteria in the ARRA Regulations will affect how you currently practice and record information?
What you need to do to qualify for the ARRA incentives that will be available to physicians who implement an electronic medical record system and meet the meaningful use criteria?
With all these questions, don't forget to consider your software vendor and how their support will help you through planning, training, implementing your electronic medical record system.
Need help getting started? Start by talking with one of our medical sales consultants about our Intergy EHR software and the ARRA Program. Contact
Bradford-Scott Data Corporation today and you'll be the one racing past for the checkered flag!
Are you actually getting paid for the work that you do? With the increased popularity of
electronic health records, practices are streamlining paperwork, reducing transcription costs, increasing patient volume and more efficiently writing prescriptions. All of these are crucial to daily work flow and cost control, but is your practice, in fact, increasing it's revenue?
Current studies show that approximately 40% of E&M visits are under-coded by physicians, i.e. the level visit coded is less than the actual level of work performed and documented. Physicians will often deliberately under-code to avoid audits, thereby leaving thousands of dollars on the table. This is an obvious disservice to the provider and ultimately only benefits the insurance companies.
EHR can be the solution to this problem. Top EHR vendors offer an E/M coding solution that is actually built-in to the patient visit, thereby allowing the software to suggest a code after documentation is completed. There is, in all cases, subjective data that will be entered by the physician, but the completed entry will reflect it as part of the permanent record.
A recent 2-year study was made of a multi-specialty group of 25 providers. The coding of their newly implemented
EHR system reflected the following:
- Compliance increased from 72% to 94%;
- revenue increased 12% overall; and,
- on average, each physician saw 8% less patients during the first year of implementation.
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If implemented properly, EHR will be the tool you need to insure that you're paid for all of your work. (
For more information about coding, contact Bradford-Scott Data Corporation at 317-713-2075.)
I was reading one of the Star Wars novels last night (yes, sci-fi geek here) and realized that the Force aspect could easily be applied to purchasing and implementing an EMR system.
Strange how the mind works, isn't it? Since I work for a software vendor, maybe not so strange!
Finding the right vendor for your new electronic medical record software(EMR) is often overlooked when purchasing the software.
Remember that they will be your ally and support for many years to come. Take the time to ask questions and references of existing clients.
Come my young padawan, and learn the ways of EMR software!
Bradford-Scott Data Corporation is proud of its' longstanding tradition of service and support.
We offer a combination of classroom, webinar and onsite visits as part of our implementation process.
Our medical trainers will be there to help guide you as you take your first steps into a new EMR world as well as once your are live.
Beware the Dark Side!
Implementing an EMR system takes time and commitment from
everyone in the office!
There will always be staff that struggle with change and need encouragement.
Many EMR vendors paint a rosy picture how great EMR will be without explaining the implementation process or the time constraints/expectations of the practice. Don't be afraid to ask questions.
Talk to one of our medical consultants about our SAGE Intergy EMR and the EMR Stimulus opportunities.
May the EMR Force be with you!
Bradfordscott Data Corp is a Medical Software company that offers many of products that cover all your Medical Practice needs. We currently offer a suite product that is an integrated product that offers Medical billing software and your electronic medical records software all in one product.
This allows for patient flow tracking to be viewed and editing from the Practice Management software and also the EMR System. There are other advantages as well with the schedule, tasking, and charge submission.
Bradfordscott also offers a large range of products to aid your medical office in their needs. Here is a list of a few of our products:
- Medical Billing Software
- Electronic Medical Records
- Claims Billing Software
- Electronic Statements
- Practice Portal
- Lab Portal Transmission
- Patient Portal
- Electronic Prescriptions
- Electronic Patient Charting
- Document Imaging
- Voice Recognition Software
- Computer Hardware
With our products we also offer a range of services to help take care of your office's every need. We offer classroom training, web training, call support, hardware support to name a few.
When shopping Medical Software Vendors, take a look at our products and services, ask for references, request a demo. We would love a chance to help you make your office more efficient and daily jobs easier.
Customer service is important - especially when you're taking on something as scary as electronic health records (EHR)! Bradford-Scott has been around for over 27 years and we know that we wouldn't have made it without our customers.
We take great pride in providing exceptional service and support, take a look at what Cory McConnel (CEO, SRGTeam) had to say...
As a service provider to the healthcare industry, it is vital that I can rely on my vendors 100% of the time, and that is the Bradford-Scott way of life in my experience. The level of service and dependability our clients come to expect from us, has to be mirrored in our own service providers, and you guys do the job. We appreciate the opportunity to work with such like-minded professionals, and know we can count on Bradford-Scott's products and services.
EMR Adoption is when the medical practice implements a Electronic Medical Records System to handle their patient charting and medical records. Currently in the US, the EHR users are only at 15%, however 23% are in the works of implementing an EHR system in the the next 12 months according to Modern Medicine.
There are many reasons for EMR adoption. It could be to reduce the amount of errors from clinical staff, or to get the funds available from the EHR Stimulus. There are many advantages to the medical service providers, however there are also many benefits to the patient.
An EMR System will code the doctors visits appropriately so that Insurance will cover more of the expense with less left to the patient responsibility. EMR Systems also allow the doctor to easily prove medical necessity so that insurance companies cover more services and equipment. There are also smaller benefits, such as the ease of access to your own medical records and patient flow tracking so the doctor can report on the time you wait in the waiting room. This will allow them to change their workflow and get you in and out.
With the benefits to the provider and the patient, why doesn't every medical office have an EMR System? It takes a lot of time and effort on the providers side to learn the product and modify the system to fit their office needs. This is why it is so important for medical offices to choose a EMR vendor who is experienced in EMR Adoption. A Vendor like
Bradfordscott, who has successfully implemented EMR systems. Medical Practices will also want a vendor that offers them unlimited product support.
Bradfordscott develops a training plan specific to each practice to help their EMR adoption to be a smooth as possible. With our help you can enjoy the benefits and so can your patients.
This week I am heading to a Family Practice that is implementing our EHR System in Northern Indiana. This will be the practice's second day with Bradfordscott onsite for support and training.
In the last week the Family Practice Medical Office has been using the EHR system to do the following:
- Check IN/Out Patients
- Create a Medication List and Send E-RX
- Document Patient Allergies
- Using Tasking for Phone Messages
- Document Patient Vitals
- Record Patient Past Patient, Social, and Family History
- Document Office Visit
The office has done very well for the first week using their new EHR system and are ready to see what else they can learn and use from the system. At Bradfordscott we determine the most useful tools and train and implement those features first. Once the practice is doing well on those items, we move on to the next set of features.
So far the doctor has been very impressed with how easy the product is to use. She is currently using an EHR System at other locations where she treats patients and has stated how much she likes this system and is excited to see what else they can do.
When shopping an EHR system be sure to ask the Vendor how the product is implemented. It is very important to the success of the implementation that you have a plan that meets your office's needs.
Ever heard of a Channel Partner? That's what
Bradford-Scott Data Corporation is. We are also referred to as a VAR, or Value Added Reseller. Basically, we sell products developed and enhanced by Sage. But, as a VAR / Channel Partner we do so much more, such as
- Classroom training, on site training, and web training
- Consultation on billing, reporting, electronic medical records, etc.
- Dedicated trainer throughout implementation
- Local hardware support via phone and on site visits
- Award-winning, 9.52-rated (on a scale from 1 to 10 with 10 being the highest) support
Our products,
Intergy by Sage and CCHIT certified
Sage Intergy EHR v5.5, are second to none. But when coupled with our
value-added service and support, the solution we can provide you cannot be beat. So make sure to take a look at an Intergy or Intergy EHR demo. You know where to find us.
Cheers,
Mike
Bradford-Scott is located in the Indiana in the heart of the Midwest. We are known as one of the largest Medical Software Vendor in the area. Currently Bradford-Scott Data Corp is launching a campaign to bring EMR to you. We would love to come to your office and give an EHR Demo to display our systems capabilities as your new EHR System.
Our EHR and Medical Billing software is a high tech integrated system that is easy to understand and use. We are able to help you customize the system to fit your Medical office. This will not only improve the efficiency in your office, but will also qualify you for the available EHR Stimulus package.
The government is forcing the industry to all move towards an EHR system. They are offering an EHR Stimulus credit to those practices that have implemented an EHR system by 2012-2015. After that they are still requiring the medical practice to move to EHR, but with no stimulus offered.
So do not be left in the cold, get your EHR demo scheduled today and let us show you our product and services available!
In 2007,
PQRI established a financial incentive for Eligible Professionals to participate in a voluntary quality reporting program. If EPs uses a minimum of 3 PQRI measures for a specified group of patients, that Eligible Professional can earn a bonus payment of 2% of all their Medicare billing for one year. In 2010 there are
179 PQRI measures and 13 different groups.
Eligible Professionals can use two ways to submit PQRI measures to CMS.
1. Claims Reporting Method: The billing system uses specialized CPTII codes that are submit as part of the normal claim.
2. Registry Reporting Method: EPs can use a CMS approved registry to submit data for collection multiple times throughout the year.
The rapid EHR adoption is expect to impact the growth of the Registry Reporting. Today many EHR vendors are creating reporting methods designed to capture incentive dollars. PQRI reporting among other is an effective way to offset cost and increase revenue in your practice. If you would like to learn more about our software can help your practice contact us at 317-713-2065 or visit us on the web at
www.bradfordscott.com.
As always, feel free to comment!
Jason
Has your day ever gone like this? You just didn't know which way to turn to get the help and support you need. 
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