Kathy's Corner

I've worked in many medical scenarios over the years - coder, MA, office and billing manager and have worked with a number of different medical billing systems, but until I worked with the staff at Bradford-Scott, I had never experienced the level of friendliness and customer support they provided.  I was so impressed I applied for a job with them.  

Eleven+ years now and I am still proud to be part of the team and our commitment to customer service.  I am a Project Manager for Medical Software and work closely with our accounting and sales teams as well as support - so I may just change my hat depending on your needs!

EMR & Lab Interfaces

Friday, March 12, 2010 by Kathy Reinhardt

The ARRA Program (also known as the Stimulus package) has split the implementation of EMR and meaningful use into three phases.  The first proposed "Meaningful Use" Rule has a component for a lab interface. 

The objective is to be able to send requisitions and receive lab reports back electronically through an interface from system to system. 

The advantages to a lab interface are easy to see in our Intergy EHR system.

          Time, Efficiency and Better Patient Care -

  • Lab results are posted to client accounts automatically when reports are retrieved. 
  • A task is automatically sent to the physician that results are available to be reviewed.  Flowsheets can also be viewed to look at results over time and can be graphed.
  • The physician may review and forward tasks to staff members for whatever is needed in followup.
  • The patient receives better care as a result of this process.

Have questions about purchasing and implementing an electronic medical record system?  Contact Bradford-Scott Data Corporation and let us show you a better way to practice medicine.


 


Inquiring Minds want to know about the ARRA Stimulus options!

Friday, March 5, 2010 by Kathy Reinhardt
Inquiring Minds want to know about the ARRA Stimulus options! 

If you've heard a lot of buzz about the Stimulus package, but haven't really checked to see if you could benefit from it, now is the time! 

Eligible physicians (EP) can receive incentives for implementing an electronic medical record system and meeting "meaningful use" criteria.  The ARRA Program targets a five year period for payment of incentives beginning in 2011.  You may qualify for either Medicare incentives or Medicaid Incentives.  The criteria and incentive amount differ slightly.

If you have questions about an electronic medical record (EMR) and the stimulus package contact Bradford-Scott Data Corporation and let our medical consultants get you started on the way!

Do you e-prescribe?

Friday, February 26, 2010 by Kathy Reinhardt
Do you e-prescribe?  If not, you are missing out!

E-prescribing is a great feature of electronic medical record system(EMR) and is listed as a phase I meaningful use requirement for ARRA reimbursement. 

Medicare will provide incentive payments to eligible providers who e-prescribe under the Medicare Improvement and Extension Act (MIPPA).  You do not have to participate in PQRI or sign up to qualify for e-prescribe incentives, but you must follow the reporting requirements on the Centers for Medicare & Medicaid website.  Qualifying providers will receive an incentive for the calendar year, so the sooner you start, the higher incentive amount you can receive?

Sage Intergy is offered by Bradford-Scott Data Corporation, a Channel Partner of SAGE.  Give us a call today to find out how to get started!

Missing your security blanket with EMR?

Friday, February 19, 2010 by Kathy Reinhardt
Missing your security blanket with EMR? 

Let's face it, most physicians are not ready to commit to an electronic medical record system (EMR).

A big portion of this unrest is due to change.  As a physician you have probably been documenting your charts and following almost the same office flow since you left medical school.  Any changes in the office have not really impacted how you actually practice medicine.

It's time to face your fears and our Intergy software can help you make this transition.

SAGE Intergy EHR V5.5 is CCHIT 2008 certified and has templates for specialties like cardiology, orthopedics, OB/GYN as well as family practice, pediatrics, internal medicine and others.  These templates can be easily customized to fit your workflow.

Another distinct advantage of Intergy is the Medcin database.  The system will recommend and E & M coding value utilizing the Medcin findings selected in your encounter.  Many physicians find that they have been under coding and that leads to better reimbursement - as well as security in the event of an audit.

Besides the efficiencies you will gain using an EMR, there is also stimulus money available for providers who meet the criteria - icing on the cake!

Contact Bradford-Scott Data Corporation and let our medical consultant team give you the confidence to make a change.

EMR in Meaningful Use "time out"?

Friday, February 19, 2010 by Kathy Reinhardt

Have you put your plans for an electronic medical record system (EMR) in "time out" until the Meaningful Use law goes into effect?

If so, the wait is almost over, as the law is currently in the comment period.  Once Phase I criteria has been signed into law, the push will be on as everyone will want to get their share of  the stimulus money. 

Here are a few things to consider:



TIME:  Implementing an EMR is not an overnight process.  First things first -   commit your time!  Converting paper processes into electronic ones requires that you determine what steps you currently do and then setup the most effective way to reconstruct those electronically.  With a proposed list of 25 criteria for Phase I, you can easily see that time will be a factor.

CHANGE:  Everyone from the receptionist to the physician will be affected.  Don't make the mistake of thinking that an EMR system will only affect the physician. Take the time to get the staff invested, so they respond positively to changes in the office.  Try short meetings or lunches to review where everything stands - it's a great way to soothe anxiety.

SUPPORT:  When you select your EMR software, it's also important to pick the correct vendor.  Bradford-Scott Data Corporation provides excellent service and support to our clients.  Sage Intergy EHR V5.5 is CCHIT 2008 certified and has existing templates for multiple specialties and is easily customizable.  We use a blend of onsite, webinars, classroom and computer based training to take you live on our Intergy EHR system.  Our trainers will work with you to make the transition from paper to an electronic world.

Talk to one of our medical consultants today and see why Bradford-Scott Data Corporation customers are successful with EMR.


EMR - go for the gold!

Friday, February 19, 2010 by Kathy Reinhardt
My favorite part of the Winter Olympics is men's figure skating.  Last night Evan Lysacek won the gold medal for the U.S. defeating the defending champion Yevgeny Plushenko.

As a physician, you should be on the quest for gold in an electronic medical record system(EMR).  You actually have a lot in common with Evan - he is a fierce competitor, dedicated to his sport and shows a blend of willing to do what it takes combined with good sense and aesthetics in his program.


Start planning your hunt for the gold!  There is a lot of competition with many different EMR systems, but you need to consider what product will offer the most functionality for your office.  Look for a system that has existing templates that are easily modified for your specialty and is CCHIT certified.

Be sure to select a vendor who excels in customer support!  Don't underestimate the value of what your vendor will bring to the table.  Implementing an EMR takes time and commitment.  Your vendor will be there coaching your staff, providing their experience with support and training.

Let Bradford-Scott Data Corporation start you on your way by talking with one of our medical consultants.

EMR

Monday, February 8, 2010 by Kathy Reinhardt
We had a big snowstorm on Friday - everyone was slipping and sliding, trying to keep their balance, but some folks still fell down.

Are you feeling the same way about electronic medical records (EMR)?  Now that the Stage 1 requirements for meaningful use are in their final review before becoming law, many EMR systems are scrambling to be sure they can meet the requirements.

Sage Intergy EHR V5.5 is CCHIT 2008 certified
and SAGE has announced that all 25 requirements can be met with their electronic medical record software.   Intergy has over 25 specialty templates that can also be customized by the physician.

As a Channel Partner with SAGE, Bradford-Scott Data Corporation is your one stop shop -  the the best product as well as service and support in the mid-west.  In an industry where most EMR vendors are only concerned with the software, Bradford-Scott Data Corporation also sells and supports the hardware required.  Our trainers are there to help you go live on the system and continue to support you once you are live. 


Our survey scores for 2009 from our clients rated us 9.5 (on a scale of 1-10 with 10 being the highest).  Don't keep skating on thin ice!  Give Bradford-Scott Data Corporation a call today!

Tracking/Trending of your electronic claims - Show me the money!

Tuesday, February 2, 2010 by Kathy Reinhardt

As a physician, you need to know that your billing is being processed as efficiently as possible.  The bottom line - show me the money!  Does your staff waste valuable time working paper trails from your medical billing system to collect your accounts receivable?

Claims Vision is latest offering in our electronic package - a new web-based application that launches from Intergy or can be accessed directly through the Internet.  This tracks electronic claim history up to 15 months and provides a one stop shop to see the how/where/when and why of electronic billing.

These are just a few of the features Claims Vision offers:
 

  • Multiple search options with fields for user defined data, including drill down to the claim level.
  • At a glance view of claims accepted/rejected by the clearinghouse and payers.
  • Request for Claims Review letter that defaults in the patient information and current claim status.
  • Graphical dashboard allows you to track payer trends, view accepted/rejected ratios, claims dollars and top ten rejections of your claims.

Claims Vision is just another feature that is offered as part of our electronic package for our clients - does your medical office billing software measure up?  If you are not using features like electronic claims, automatic remittance posting, Claims Vision, ERA Manager or electronic statements, your staff is wasting valuable time that could be used to collect on your accounts.

Contact Bradford-Scott Data Corporation today and let us help you make the most of your practice.  We offer Intergy practice management (medical claims) and electronic medical records(EMR) by SAGE. 



 


Have you been dragging your feet? EMR is here to stay!

Friday, January 29, 2010 by Kathy Reinhardt
Are you dragging your feet to make the change to electronic medical records (EMR)?

The legislation has been passed, as well as the law for the stimulus package to help physicians qualify for grant money based on meaningful use of electronic medical record systems.  Surf the net any date and you will see multiple sites with EMR reviews, as well as all the information on HHS, CMS and other government internet sites.  EMR is here to stay!

What does this mean to you? 

Get Informed!  The Department of Health & Human Services  has information about the recent changes and pending laws that will affect how the grant money is dispersed.

Call Bradford-Scott Data Corporation !  Talk with our medical consultants about our Intergy software for practice management and electronic medical records.  We can help you make an informed choice and improve your patient care and office efficiency. 

Taking Small Steps into the Electronic Medical Record World - Getting Ready

Friday, January 22, 2010 by Kathy Reinhardt
In the few short years since HIPAA, our Bradford Scott medical clients have learned new skills and become comfortable using options not available before for electronic billing.  Now, the focus is on the rest of the medical office and making the change to an electronic medical records system(EMR).

No matter what position you fill at the doctor's office, change is difficult for everyone.  Realizing that change is not bad and does not equal losing your job is the first step.  It's not so much a question of "What will I do now?" as "How will I do this now?"

Long before training and implementation begin, you need to include the staff so that everyone will be on board as the change happens.  This can be a few simple things -
  • a lunch with everyone to go over what is happening
  • review windows skill sets for all staff and improving those who need it
  • having mini-meetings with clinical and front office to listen to their suggestions and smooth out the problems
More than anything, this will give the staff time to become invested in the move to EMR.   Once the actual EMR training begins, they will be invested in making this happen.

Helping medical practices make the change from a paper world to an electronic one does take time; but with the help of our medical trainers to guide you through the steps, everything falls into place.  Give Bradford-Scott Data Corporation a call today  at 317.713.2065 and see how we can help change your world. 

Save Time with Electronic Medical Records

Thursday, January 7, 2010 by Kathy Reinhardt
Indianapolis is in the middle of our first big winter storm and the drive into work was nothing but start, stop, and slide.  For most of the people at Bradford-Scott Data Corporation, it took about 2 or 3 times their normal drive-in time. 

That made me think of the differences between paper charting and electronic medical records.  Paper charting, messages, and the hunt for the missing chart all add up to more time and more cost to you as the physician.

Make the change to Electronic Medical Records (EMR) with Intergy by SAGE and watch the changes unfold in your practice:
  • Charts are available in seconds
  • Flowsheets show trends
  • Patient health reminders
  • Tasking messages, results and sign-offs can all be done with a few simple clicks and are documented for the patient chart
  • Electronic prescriptions
Suddenly, your office is becoming more efficient, patient care and follow-up is improved and your reimbursement level is increasing as all findings, treatment plans are documented and checked for coding levels in the Medcin database. 

Not only is Sage Intergy EHR V5.5 is CCHIT 2008 certified, templates are available for over 25 specialties that can also be customized for your workflow - including Cardiology, Pediatrics, Orthopedics, OB-GYN as well as Family Practice.  

As a Channel Partner for SAGE, we offer Intergy EMR, Intergy Practice Management along with Enterprise medical software capability and Practice Analytic software.  Give Bradford-Scott Data Corporation a call and let our medical consulting staff get you started!

New Year's Resolution - Implement EMR!

Wednesday, December 30, 2009 by Kathy Reinhardt
New Year's Eve is almost here, so it's time to party!   After the parties, it's time to make New Year's resolutions (you know, the usual  list that somehow stays the same next year).  

This year, make a difference!  Make implementing an electronic medical record software package(EMR) number 1!

Now is the best possible time to make a change-
  • Implementing EMR in 2010 will put you on the inside track with the ARRA stimulus package.  Money is available on a per physician basis for implementing meaningful use of an EMR software.  The grant money will be distributed over a 5 year period, but early adopters in 2010 can qualify for a higher return the first year.

  • Yes, there is an initial learning curve, but once you take the plunge, you will notice increased efficiency, better reimbursement due to correct coding/documentation of your notes, improved patient care and instant access of charts.

Contact Bradford-Scott Data Corporation  and let our medical consultants show you how Intergy EMR by SAGE can make a difference in your office.  Sage Intergy EHR V5.5 is CCHIT 2008 certified and has over 25 specialty templates including cardiology, pediatrics, and orthopedics, just to mention a few,  that can be customized for your workflow.  Let our trainers help you maximize your workflow electronically and start the new year right!

Is EMR on your Christmas List?

Friday, December 18, 2009 by Kathy Reinhardt
I love Christmas - all the fun of decorating, buying gifts and the anticipation when Christmas finally arrives.  Have you put electronic medical records(EMR) on your Christmas list?  

Give yourself a gift this year - one that will keep on giving as you'll reap the benefits of:

More time:
  • efficient use of your time with patients/staff 
  • improved patient care


More money: 
  • better documentation equals better coding for higher reimbursement
  • incentives for e-Prescribe
  •  ARRA  - stimulus package- qualify for money for implementation and meaningful use of an electronic medical records software  
So what are you waiting for?  This is the best time to purchase an electronic medical record system.  Talk to one of our medical consultants at Bradford-Scott Data Corporation today our Sage Intergy EHR V5.5 is CCHIT 2008 certified and have a Merry Christmas! 

Training and Support - the keys to successful EMR implementation

Friday, December 11, 2009 by Kathy Reinhardt
Everyone has heard horror stories of failed electronic medical record system implementations.  However, the truth is that there are just as many (if not more) physicians currently using EMR.  Why did they succeed and the others fail?  Here are 3 reason that make the difference:

Time - an electronic medical record system is not implemented overnight or in a week.  The doctor and staff must learn new ways of doing things that will ultimately improve patient care and office efficiency.

Commitment - everyone at the practice must commit to doing their part during the implementation.  This can translate as time to train, making helpful suggestions and attitude.

Training/Support from your vendor - having someone available to lay the framework for the implementation, being available for questions and consultation will make this a smooth transition.

At Bradford-Scott Data Corporation we focus on providing excellent customer service and support.  Our support team is there to provide an overall road map with training and onsites to work toward translating your daily paper based routine into an electronic one. 

We also provide technical support to answer any questions, concerns that come up as you go about your new daily routine.  So give us a call or visit our website and let us help you on your way! 

American Recovery & Reinvestment Act - just the facts

Friday, December 11, 2009 by Kathy Reinhardt
What does the American Recovery & Reinvestment Act do for me?  This act will allocate approximately 19.2 billion dollars to accelerate the use of electronic medical record systems(EMR) by physicians and hospitals.  Using an EMR system will provide many benefits to your patients and practice, such as:

Enhanced quality of healthcare
Improved patient health information security
Expanded coordination of care between physicians, hospitals and labs
Reduced healthcare costs

The incentives are determined on a per eligible provider basis.  Funds will be distributed through Medicare or Medicaid to eligible providers based off the calendar year and paid the following year.  The incentive payments will begin in 2011. 

The act also allows for payment adjustments beginning in the year 2015 and continuing on in the following years for providers of services who were not a meaningful EMR user.  The reduction would start with 1 percent and can go as high as 5 percent.

What is an eligible provider (EP)?  Eligible professionals are designated in the act as only those defined in the Social Security Act - which includes a doctor of medicine, osteopathy, surgery, dental medicine, podiatric medicine, optometry or a chiropractor.  

What do I need to do to receive incentive payments from Medicare?    Demonstrate meaningful use of a certified EMR/EHR

What does "meaningful use" and "certified EMR/EHR" mean?  The qualification criteria for the incentives are still in development and are anticipated to be announced by the end of December 2009.  This rule is expected to define HIT standards, policies, implementation specifications, time frames, and certification requirements.

Now that you know the basics, you need to start looking for the right software for your office.  Sage Intergy EHR V5.5 is CCHIT 2008 certified, national  EMR system, is Bradford-Scott Data Corporation's flagship product. 

We provide excellent customer support and service for practice management and electronic medical record software - give us a call and let us help you on your way. 

Electronic Medical Records - making the right decisions

Friday, December 11, 2009 by Kathy Reinhardt
It seems that there are still a lot questions about implementing an electronic medical record system(EMR).  Have you heard these before?

"I am the only one who will use EMR - I don't understand why my staff would be so upset when we get one"
 
"I have plenty of time! After all, the incentives don't start for a couple of years - why should I get one now?"
 
"All electronic medical records systems are the same - I'll just look for the best deal I can get.
 
If you have heard or made any of those statements, it's time for a wake up call!

Your staff handle multiple functions as an extension of you.  Think of what happens now when the receptionist takes a phone message - now translate that to an electronic format and you will see that your staff will also be utilizing EMR,  making your office more efficient and providing better care and tracking. 

Although incentive payments may not start for a couple of years, they are based on the previous year.  Early adopters can qualify for more money.  The longer you wait, the more you have to lose, not just in incentive dollars, but the amount appropriated by the bill could run out.  If you wait too long, you may not qualify for any type of incentive and experience payment adjustments decreasing your reimbursement form 1 to 5 percent.  You must also demonstrate meaningful use in order to qualify for the incentives.

Not all EMR systems or vendors are alike!  There is a reason there are so many failed implementations out there.  Switching to and electronic medical record system takes 3 things - time and commitment from the practice and excellent training/support from the vendor.  Take the time to identify the criteria your practice needs in an EMR system  -      such as :
  • CCHIT certification (required for ARRA incentive)
  • Templates that can be edited for your specialty
  • Support and training available from your vendor
Contact Bradford-Scott Data Corporation and let us start you on your way!

Benefits of an EMR System

Wednesday, December 2, 2009 by Kathy Reinhardt
Since the advent of the ARRA legislation, many physicians are waiting to see just what will be required in order to qualify for the incentives.  What they do not realize is that the incentive is just the icing on the cake!

A return of investment profile (ROI) will quickly point out savings in your practice when you implement an EMR system - just are few are listed below:
  • Accuracy
  • Improved patient care
  • Efficiency
  • Correct coding will improve your reimbursement
  • Reduced or eliminated supply or staffing costs 
In today's economy, purchasing an electronic medical record system that will show immediate as well as long term gains only makes good financial sense. 

Don't make the mistake of sitting on the fence!  Give Bradford-Scott Data Corporation a call today - our flagship product, Intergy by SAGE, is CCHIT certified and has templates for over 20+ specialties.  Add our excellent customer service and support and you've found the winning combination! 

Do you PQRI?

Tuesday, November 24, 2009 by Kathy Reinhardt
Many physicians have taken the time to provide PQRI (Physician Quality Reporting Initiative) reporting codes when completing the charge information for a patient visit. 

When this information is sent from your medical office billing software electronically, CMS tallies the information an determines which providers successfully earned the incentive for the previous year.  If you  have been already been reporting PQRI, you should be receiving reports and your check for 2008 soon.  CMS also offers an incentive for PQRI reporting with electronic prescriptions.

If you use the online system IACS, Individuals Authorized Access to the CMS Computer Services, to access your reports, you may find that your account has been disabled.  CMS deactivates the account if the user has not logged in within 60 days.  If you experience difficulties with IACS, call CMS External User Services at 1-866-484-8049.

If you prefer, you can call your carrier and request the feedback report - it will be sent by email in an Excel format can can take 2-4 weeks to receive.

If you have not been sending the reporting codes with your charge information to CMS and need help, call Bradford-Scott Data Corporation and one of our support techs will be happy to walk you through the process.

Has the stimulus package slowed down your search for EMR?

Monday, November 16, 2009 by Kathy Reinhardt
While it is true that everyone was initially excited by the prospect of getting incentives over five years for implementing an electronic medical record product (EMR), the government delays to clarify what qualifies have given some doctors cold feet! 

Add that to the fact that Medicare payments are decreasing, the economy is still in a recession, many physicians are adopting a wait and see stance.

The list below focuses on the key points of the legislation that is anticipated to be released in late 2009.  The Centers for Medicare & Medicaid (CMS) are working with the Office of the National Coordinator for Health Information Technology (ONC) to provide the bill with the proposed criteria.
  • Meaningful use
  • HIT standards
  • Policies
  • Certification Requirements
  • Implementation Specifications
  • Time frames

As a physician, what should I be doing now?

Keep informed with announcements made by CMS regarding EMR and the stimulus package.

Start looking for an electronic medical record system now!  Make a list of your requirements to compare different packages.

A great place to start your search is with Bradford-Scott Data Corporation.  We are a Channel Partner for SAGE, a nationally recognized company, and offer Intergy EHR by SAGE.

Sage Intergy EHR V5.5 is CCHIT 2008 certified, has templates created for over 20+ specialties, and can be customized to suit your work flow. 

In addition, Bradford-Scott Data Corporation has a support team who focuses on excellent customer service/support and will be there to help guide you on your way.