I recently took my glasses to a local optomatrist that has a chain of locations in our area. I did not buy my glasses there, but I was hoping they could help me fix the lens that had popped out of the frame. The woman at the office was very nice and tried for several minutes to repair the glasses, but was ultimately unable to do so. She kindly offered to send the glasses to their lab at another location, and let me know this would be a complimentary service. They would call me a few days later and I could pick them up. I was so pleased with this store's service, and left with a good feeling about leaving my glasses in their care.
>>>>
Fast Forward to "
A few days later"
No response from the optomitrist. I decide to give them a few days as I was quite busy that week anyway.
>>>
Fast Forward to
10 days after dropping off the glasses
No response from the optomitrist. I called the office, was put on hold, my number was taken and I was assured someone would return my call in a few minutes. I know they are a busy location, so I was not alarmed.
>>>
Fast Forward to
14 days after dropping off the glasses
I have not received a call back, and I have not received any information as to why my glasses are missing. A return call to the optomitrist results in my number being taken again and another assurance that someone will call me back in a few minutes. I wait several hours, and then call them again. I am beginning to think that my $600 glasses have been lost! This time I am told that my glasses were shipped to the wrong store, and that they will be shipped to the correct store in a few days. The office will call me when they arrive. I am hoping that this really is the case. Unfortunately, after this poor experience, I am unlikely to ever use this store again.
I never really paid too much attention to customer service before I began working for Bradford Scott Medical. Now I feel like I pay more attention to the service I receive than I do to the product I am purchasing!
Bradford Scott has best in the business customer service. We always call our clients within 29 minutes of receiving their call during business hours. We do our best to update clients on open issues every two days, but more often than not we can solve the problem the same day. If you want your Medical Billing Software and EMR vendor to take great care of you and give you awesome customer service, contact
Bradford Scott Medical today!
I recently began using financial software to better track my spending and keep my financial goals in sight. I can see all of my transactions and see when & where I spent money as well as what types of categories my spending falls into. I have minimal accounting knowledge, but I can already see that this software will allow me to have a much tighter grasp on my finances and will give me more information than I ever thought possible.
I chose to use this software, but I could easily function without it. Medical Practice Billing Software, on the other hand, is nearly essential for a practice to compete in today's market. Luckily, Bradford Scott has a perfect software solution for your practice, regardless of your size or patient volume. Our newest prouduct, Intergy by Sage is designed around an accounting system model. Your financial information will be extremely secure, and all transactions will have a built-in audit log that you can easily view at anytime.
The best part about Intergy is the awesome support you will receive from Bradford Scott Medical. Our trainers and technical staff will help you through every step of your transition to our system, and will help you to get the most out of your software.
If Intergy sounds like something your practice could use, contact Bradford Scott Medical today.
Another big customer has upgraded to Sage Intergy! One of Bradford-Scott's largest and oldest customers has made the leap and upgraded to
Sage Intergy 6.0. Soon they'll reap the benefits that Intergy has to offer, including electronic prescriptions, integrated claim status, and state of the art billing.
They are also looking into EHR adoption.
Sage Intergy EHR is one of the most successful electronic health records products in the nation, providing solutions to thousands of providers nationwide.
If you're ready to upgrade your office to the best Indiana EHR system available, give us a call.
Bradford-Scott is also a provider of Kentucky EHR, Illinois EHR, Ohio EHR, and Michigan EHR, and we provide the best service and support in the Midwest. Contact medical sales at 317-713-2065 or reply to this blog for more information.
Cheers,
Mike
Bradford-Scott Data Corporation, a premier Indiana Electronic Medical Records (EMR) vendor is proud to announce a state-of-the-art Remote Monitor System (RMS) for its Intergy Enterprise Medical Software clients. With RMS, a doctor's office now has peace-of-mind knowing that their Electronic Medical Records (EMR) and Practice Management (PM) systems are running error-free, all-the-time.
Unlike most other Enterprise Medical Software products, Bradford-Scott's Sage Intergy Enterprise Medical Software solution provides real-time remote system monitoring with the built-in Remote Monitor System (RMS).
With RMS, not only does Bradford-Scott monitor each of their client's medical billing systems, proactively looking for critical errors that could lead to unnecessary system downtime, but also they provide continuous software updates, ensuring that their clients always have the latest, most advanced medical billing software available.
To find out more about this sophisticated Indiana EMR solution, call Mike Bessignano at
Bradford-Scott Data Corporation at 317-713-2065 for an EMR Demo.
I recently bought a new car. I had been researching for months, trying to find exactly what I wanted. I loved my new car from the first time I drove it. What I wasn't counting on was that my Golden Retriever, Walter, did not like it one bit! He did not like having to jump into a much taller vehicle, and I'm sure the new car smell didn't smell as great to him as it did to me! Over the last several weeks I have taken him for rides in the new car, and let him acclimate himself to the big change. Now he jumps right in without hesitation.
Change can be hard, especially when it affects your business. As an Intergy Practice Management Systems trainer at
Bradford-Scott Medical, I try to help my practices take their system change in stride. Focusing on the differences between the old and new Medical Billing Systems often takes away from the helpful benefits that the new billing software can bring to the practice. After a short period of time, those differences don't seem so great. Oftentimes adapting your workflow, can often bring out more efficient ways of doing things at your office.
At Bradford-Scott we focus on your practice's needs and will do our best to make your transition to a new system as seamless as possible.
Contact us today to see what we can do to help your practice.
I was reading an article on CNN.com about which parts of health care reform were going to take effect when. Under the category of "Within the first year", I found the following items:
- Young adults will be able stay on their parents' insurance until their 26th birthday
- Insurers will not be able to rescind policies to avoid paying medical bills when a person becomes ill
- New plans must provide coverage for preventive services without co-pays. All plans must comply by 2018
- A 10 percent tax will be imposed on amounts paid for indoor tanning services on or after July 1
Really? That one kind of caught me off guard. I've never been to a tanning bed nor do I ever plan to go to one. It just seemed like kind of a random point thrown into the bill. If this is considered a 'sin' tax such as those imposed on alcohol, tobacco and gambling, why not? I'm sure tanning beds do increase the rate of skin cancer which has to be paid for by insurance. I like to spend time outside in the summer, so hopefully they won't start taxing outdoor sun exposure time!
On a different note, Chris Thorman's article, "
EHR Software Market Share Analysis" states that at least 56% of all office-based physicians do not have any electronic health records at this time. And only 6% have a fully-functional EHR adoption. What does this mean? It means that it's time for you to contact
Bradford-Scott Data Corporation, schedule a
Sage Intergy EHR demo, and reform your practice!
Cheers,
Mike
Many medical offices focus on Practice Management Software to handle their scheduling and billing. They also focus on a Electronic Medical Records software to document their patient visits and health care. However there is another piece of the puzzle and that is Patient Charting or Imaging.
Document Imaging is a great way to get started on a EHR System before fully implementing your EHR System. Document Imaging consist of all the documents in a patient chart. Usually falling into one of these categories:
- Patient Registration
- Medication Lists
- Patient Visits
- Labs
- X-Rays
- Correspondence
After your practice has implemented a EHR system most of these items are generated or electronically received in the system. However until you are using the system the practice will need to rely on the information from their existing paper patient charts. Using a Patient Charting System or Imaging system will allow the practice to get their patient charts in the system to ease the transition to a full blown EHR System.
There are many benefits to this. It will allow the practice to work out a system that goes with their work flow of getting old and new documents scanned into the patient chart. It will also allow all the staff in the office to find the chart at their finger tips from their desk whenever they need it. Not to mention the doctor will have the chart to view before seeing patients. There is no more searching for patient charts. They are all ready and available.
Bradfordscott Data Corp has a three phase implementation process that will allow medical offices to go live on the Practice Management, Imaging, and Full blown EHR System in phases. This is a very important piece that often gets overlooked. Use it as a stair step in converting your practice to Electronic Medical Records.
I think Spring is finally here! After a couple of weeks of warm weather, now all of the poor allergy-ridden folks are being overcome by the yellow pollen. The only thing we haven't had much of yet are April showers. This Spring should be an exciting time not only for outdoor lovers, but also the medical industry. Some of the Spring happenings should be:
- On March 23, President Obama signed heath care reform into law. Insurance premiums fall like rain (hopefully!)
- Discussion period for EHR stimulus continues. Congress looks to modify ARRA rules for meaningful use resulting in more attainable CMS incentive payments.
- Bradford-Scott brings live an Ohio EMR client and two Indiana EMR clients on CCHIT certified Sage Intergy EHR v 5.5!
Spring is an exciting time and it's an exciting time in the health care industry. If your office is considering implementation of electronic health records or upgrading your medical billing system, contact us! Click to find out more information about
Intergy by Sage, or you can schedule an EMR demo by replying to this blog or contacting
Bradford-Scott Data Corporation at 317-713-2065.
Cheers,
Mike
Bradfordscott Data Corp is a Medical Software company that offers many of products that cover all your Medical Practice needs. We currently offer a suite product that is an integrated product that offers Medical billing software and your electronic medical records software all in one product.
This allows for patient flow tracking to be viewed and editing from the Practice Management software and also the EMR System. There are other advantages as well with the schedule, tasking, and charge submission.
Bradfordscott also offers a large range of products to aid your medical office in their needs. Here is a list of a few of our products:
- Medical Billing Software
- Electronic Medical Records
- Claims Billing Software
- Electronic Statements
- Practice Portal
- Lab Portal Transmission
- Patient Portal
- Electronic Prescriptions
- Electronic Patient Charting
- Document Imaging
- Voice Recognition Software
- Computer Hardware
With our products we also offer a range of services to help take care of your office's every need. We offer classroom training, web training, call support, hardware support to name a few.
When shopping Medical Software Vendors, take a look at our products and services, ask for references, request a demo. We would love a chance to help you make your office more efficient and daily jobs easier.
Should I bill in house or outsource it? Most physician offices are faced with this choice at one time or another.
Bradford-Scott Data Corporation works with physicians that use both options. Is one better than the other?
Chris Thorman blogs about medical software at the
Software Advice blog. Thorman has written an article called "
Should You Outsource Your Medical Billing?" In the article, Thorman breaks down advantages, disadvantages, and even projected costs of both methods of billing. Another point he makes is that EHR Adoption makes in house billing easier, especially when the practice management system and the electronic medical records system are integrated.
Bradford-Scott is proud to offer CCHIT certified
Sage Intergy EHR v5.5 which integrates with our billing system,
Intergy by Sage. This suite of products offers electronic prescriptions, integrated charge posting from the EMR note to the billing system, and many other features designed to aid compliance with the EMR Stimulus plan / ARRA Regulations.
For more information about our products, our
local support and service, or to schedule an Intergy demo or an Intergy EHR demo, simply reply to this blog. You can also contact us at 317-713-2065 for more information.
Cheers,
Mike
What is EM Coding? EM coding is the process of assigning a Physician-Patient visit a 5 digit CPT code for Medical Billing purposes. These codes are national, standard codes used by all medical offices and Insurance companies to pay practices for the services provided.
Now that we understand what EM coding means, how can Electronic Health Records software help in coding the time and services that is provided to your patients?
Bradfordscott Data Corp has a software product available that will record the doctors findings, assessment, and plan for each patient and then assign it a code based on the information they have documented. This feature will ensure that your office is coding at the correct level to receive the reimbursement that you have earned.
So many times offices code a level lower in fear of an audit, just to make sure that they are not coding too high. In this instances there is no worries. The Electronic Medical Records system is built from a nationally backed database that will correctly code your visit based on the documented encounter note.
March Madness has begun! The 2010 NCAA Men's Basketball tournament is in full swing, and it began with an upset and two overtime games. Usually I'm sitting in a bar watching the games but today I happen to be at work. My enthusiasm has been dampened a bit by Purdue's recent woes.
The NCAA tournament is divided up into regions. Bradford-Scott Data Corporation has a large region in which we provide electronic medical records and medical office billing systems. We provide the following products in the following regions (color-coded by the teams represented by those :
- Indiana EMR (Purdue, Butler, Notre Dame)
- Ohio EMR (Ohio State, Ohio U, Xavier)
- Michigan EMR (Michigan State)
- Illinois EMR (shut out)
- Kentucky EMR (Kentucky, Louisville, Murray State)
If your practice is located in one of the above states and you are interested in EMR adoption, give us a call at 317-713-2065 or reply to this blog.
Boiler Up!
Cheers,
Mike
Bradford-Scott is located in the Indiana in the heart of the Midwest. We are known as one of the largest Medical Software Vendor in the area. Currently Bradford-Scott Data Corp is launching a campaign to bring EMR to you. We would love to come to your office and give an EHR Demo to display our systems capabilities as your new EHR System.
Our EHR and Medical Billing software is a high tech integrated system that is easy to understand and use. We are able to help you customize the system to fit your Medical office. This will not only improve the efficiency in your office, but will also qualify you for the available EHR Stimulus package.
The government is forcing the industry to all move towards an EHR system. They are offering an EHR Stimulus credit to those practices that have implemented an EHR system by 2012-2015. After that they are still requiring the medical practice to move to EHR, but with no stimulus offered.
So do not be left in the cold, get your EHR demo scheduled today and let us show you our product and services available!
What is the biggest complaint about going to the doctor's office? The amount of time we spend in the waiting room! Everybody is busy and tries to save time. If my doctor was always late, I would find a new Doctor. But how do you as a doctor know if your patients are waiting for hours in the waiting room?
This is a feature that our Medical Software Systems offer. The system has a tracking system that will track the time the patient spends at your office. The medical software not only displays the whole time the patient is there, but where they spend the most of their time at.
The system starts with your schedule in the Medical Office Billing Software. Then as the patient works their way into a room and is actual seen by a provider that time is tracked by the Electronic Health System. Bradford-Scott's Medical Software systems are integrated allowing an overall report to be created on your patent's time.
This will not only allow you to better server your patients, it will also prove the amount of time you spend with your patent's for Medical Billing coding. If you were ever under an audit you could prove the level of office visit that you are coding at.
This is a great benefit not only for patient satisfaction, but also for you as a doctor being able to code visits at the level you deserve.
In today's market there are a ton of good Electronic Medical Records Software Systems available. In fact choosing which software is extremely overwhelming. You are comparing price and features that are available on each EMR System, but are you comparing Medical Software Vendors?
There are many important things to consider that go beyond the actual software itself. When choosing a software vendor try asking some of the following questions:
- What kind of training do you offer? Is it classroom training, web-based training, or self training?
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- What is your implementation plan?
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- How can you offer me better service then your competitors?
- What Medical Software support is available to me on the product?
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- What kind of Back up support do you offer is something were to happen to my EMR system?
These types of question are usually things that are not asked when selecting a Medical Software Vendor. It is not only important that your Electronic Medical Records software is able to preform the way you need it, but it is also important that your Vendor will as well.
Bradford-Scott Data Corp offers customer service and support beyond most Software Vendors in the market. We offer continuous training with a live person even after your office is using the software. There are many advantages that could benefit your practice that you may not even know to ask about. Consider all your options before choosing your next EMR or Medical Billing Software.
There has been a lot of belly aching about the recent snow storms that have hit the Midwest. Yes, snow storms do get old, but I remember what it was like growing up in the 70's and 80's with blizzards here in Indiana. In the more recent years our winters here in Indiana have been very mild compared with those of my childhood. And although I am in the Federal protected age group, I am not that old. I guess one thing that you can count on in Indiana is that there will be some snow storms each and every winter season.
If you are looking for other things that you can count on in Indiana, you can count on Bradford-Scott Data Corporation for excellent medical software support for Indiana, Kentucky, Illinois, Ohio, and Michigan. We have been providing medical billing software for over 27 years now. Some other things that you can count on include;
- A call back within 29 minutes from when you have logged your call
- trained software and hardware support teams
- Our dedication to client satisfaction, every year we send our clients our customer satisfaction surveys and this year you rated us as a 9.52 on a 10 point scale.
Bradford-Scott Data corporation will see you through any storm! For more information about our medical practice management software and our integrated EHR solution by Sage click the link below.
http://www.bradfordscott.com/med_products.php
Is your medical billing system holding you back? Do you have all the tools necessary to be successful in a competitive market? Can you clearly identify the components of your medical billing system that save you time and money? If not, you made need to upgrade.
Today the healthcare industry changes at the speed of light. The shift in financial responsibility from payer to patient with high deductible plans, the push to implement EMR Systems in every practice coast to coast, the rapidly change changing solutions with web based medical billing software or functional client server model, and healthcare reform as a whole. These are just a few of the MANY things a physician or practice administrator must consider these days. Why would upgrading your practice management system be so important? The answer is simple; can you afford not to make the change?
Here are a few reasons I think every practice that is on a legacy (5+ years) should consider making the switch.
1) Return on Investment (ROI) - the best products offer the latest and greatest tools to maximize efficiency and receivables.
- Electronic Eligibility (important in the high deductible world we now live in)
- Pre-collection of copays
- Advanced collection modules
- Clearinghouse integrations
- eStatments, eCollcetion Letters, etc.
- Claim Scrubbing
- Patient Portals via the web
- Image scanning
- and many more...
2) Meaningful use - I bet you think this has everything to do with EMR systems...not true. Of the outlined in the proposed rule, many will require the billing system software and users to participate. If your current medical billing software doesn't offer an integrated and/or certified solution, it will be difficult to demonstrate and report meaningful use.
3) Unprecedented deals - The Healthcare IT world is making incredible deals to secure market share.
Talk to a consultant at Bradford-Scott today so that we can help you answer these and many other tough questions challenging your practice. We offer industry leading support for a full suite of products on the
Practice Management and
Electronic Health Record platforms. You can check us out at
www.bradfordscott.comAs always, feel free to comment.
Jason
I've been trying to keep up with the Olympics as I have time. A DVR is a wonderful tool for doing that, although I'm usually a day behind and sometimes know the results before I get to watch. So far the USA is doing pretty well at winning gold medals.
Today I had a crazy vision: What if
Bradford-Scott Data Corporation was in the physician medical billing or electronic medical records Olympics? I think we'd be standing up there receiving our gold medals in many events like:
- Intergy by Sage medical claims software implementation
- Intergy EHR by Sage electronic health records implementation
- CCHIT 2008 certification for Intergy EHR by Sage v5.5
- Customer service survey score of 9.52 out of 10.
If you're not already part of our team, we want you on it! To find out what gold medal service and products are like, contact us at 317-713-2065 or contact us through this blog. Go USA!
Cheers,
Mike
Has your day ever gone like this? You just didn't know which way to turn to get the help and support you need. 
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