Your Best Medical Biller just took off on vacation leaving unreadable notes on how-to get the billing out - causing a lapse in patient and insurance billing because no one else knows how to use the electronic medical billing system.
Well this happens more than a Physician would like. Here are how two Medical Office Managers handled the situation, Mrs. Smith in Ohio and Mrs. Jones in Indiana.
Mrs. Smith works for a five Physician practice called Enterprise Primary Care Cure-It-All and Associates. Her Medical Biller went on vacation. She called her Software Vendor and left a message. 4 days later still no callback. She could not get the billing out for days causing a cash flow situation and the pressure made her cry.
Mrs. Jones works for a seven Physician Pediatric Practice called Little-Ones-Are-Precious. Her Medical Biller went on vacation leaving unreadable notes on how-to get the billing out. Mrs. Jones calmly called her Bradford-Scott Data Corporation support hot-line and in 8 minutes she received a call back with a courteous person. The support person faxed instructions and then proceeded to assist Mrs. Jones in walking her through electronic Medical claims and electronic patient statements. Mrs. Jones was able to get the billing out in a timely manner. Mrs. Jones was very glad she had Bradford-Scott's Medical software and support.
So the moral of the Story is you are better off with Medical Support from Bradford-Scott Data Corporation . Just look at the Customer Satisfaction survey:
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