Who is Jennifer Sanders?

When you work in a medical office, you might not be thinking about customer service. Your focus is on your patients and providing them medical care, but you must also provide them good customer service.

Here at Bradford Scott Data Corporation, we believe in "top notch" customer service.

Last year our clients rated us a 9.4 on a scale of a 10 for our customer service.
We have regular internal customer service seminars to train and encourage our staff.
We have a policy to return all support calls in 29 minutes or less with an average response time of 7 minutes.
We strive to be a 10 in the eyes of all of our customers.

We know the importance of good customer service. In a medical office, to provide good customer service to your patients, you have to have a reliable Practice Management System and a good company to back you up. If your practice uses or is considering an EHR system, the importance of a good company to back you up is even greater. If you don't have a good Medical Billing and EHR system to support you, and good company to meet your needs efficiently, how can you provide good customer service to your patients? Do you see how it trickles down?

Bradford Scott Data Corporation can provider you both excellent customer service and quality products with our Intergy Practice Management and EHR by Sage. We will be there to make sure what is trickling down in your office is excellent customer service.